FAQ

What does Le Petit Look sell
Le Petit Look is Australia’s online destination for second-hand French baby and toddler clothes. We handpick each piece for quality, style and sustainability, offering sizes from newborn (0000) to 3 years. Our collection includes dresses, rompers, cardigans, overalls and more; each professionally cleaned and ready to wear.

Why choose French baby clothes?
French kidswear is known for its timeless elegance, premium fabrics and beautiful details. Brands like Jacadi, Petit Bateau and Cyrillus create pieces that last beyond one child. At Le Petit Look, we make these quality garments affordable and accessible while reducing fashion waste.

How do you describe the quality of the clothes?
Each garment is carefully inspected and graded so you know exactly what to expect. Prices are adjusted based on both the condition and the brand, so you can shop confidently knowing you’re getting fair value:

  • Excellent: Like new, no signs of wear, fading, stains or damage.
  • Good: In great shape with only minimal signs of use, such as slight fading, gentle wear or a tiny mark that’s hard to notice.
  • Fair: More worn, with visible signs of use, but still has life left for everyday play.

How does shipping work within Australia?
We ship Australia-wide, with free standard shipping on orders over $70. Orders are processed within 1–2 business days and sent via carbon-neutral delivery. We use sustainable packaging to protect your purchase and the planet.

Am I eligible for free local drop-off?
Yes. We offer free local drop-off in selected Sydney suburbs. If your delivery address is within one of our eligible postcodes (2100, 2085, 2086, 2087, 2069, 2070, 2071), the Local Free Drop-Off option will appear automatically at checkout.

How long will my order take to arrive?
Most Australian orders arrive within 3–7 business days after dispatch, depending on your location.

Do you offer any discounts?
Yes! New customers can enjoy 10% off their first order with the code NEW10. We also run seasonal promotions, so join our newsletter to stay in the loop.

What payment methods can I use?
We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay for a secure, easy checkout experience.

Can I sell my baby’s outgrown clothes to Le Petit Look?
Yes! Through our Sell With Us program, you can send in pre-loved French baby clothes (up to size 5). We handle the cleaning, photography and listing. Once sold, you receive 50% of the sale price. A simple, sustainable way to pass on quality clothing.
✨ Sizes 4 and 5 will be launching soon on our website. Merci for growing with us!

Can I return or exchange an item?
As each item is unique and second-hand, all sales are final. If your purchase arrives with an issue not described in the listing, contact us within 7 days with photos and we will help resolve it.

How can I find the right size?
We include the original French label size and the Australian size equivalent in every listing. Our French Baby Clothes Size Guide helps you compare measurements so you can shop with confidence. Please note that French sizing, and some French brands in particular, tend to run smaller. If you are between sizes, we recommend choosing the larger size.

Are the clothes clean and ready to wear?
Absolutely. Every garment is professionally cleaned and carefully inspected before it’s listed online. We recommend a gentle wash before first wear, especially for delicate skin.

What makes Le Petit Look sustainable?
By choosing pre-loved children’s clothing, you help reduce textile waste and the environmental impact of fast fashion. We also ship carbon-neutrally, use eco-friendly packaging and support a circular fashion economy.

How do I contact you?
You can reach us via our Contact Us page or by emailing contact@lepetitlook.com.au. We are always happy to help with sizing, shipping, or product questions.